Job Description: Shipping Supervisor

Overview

• Position Type: Full Time
• Position Summary

Essential Duties & Responsibilities

• Operational Management: Analyze shipping and warehouse issues and recommend solutions, such as improving shipping methods or implementing motivational plans.
• Reporting & Tracking: Record operational data, personnel details, and shipping metrics (such as weight or case counts) on specified forms and reports.
• Team Leadership & Coaching: Guide, direct, and motivate employees, including setting performance standards, monitoring performance, and fostering mutual trust and respect. Coaching and mentoring team members to build knowledge and skills.
• Workflow & Productivity: Confirm box line and shipping leads run their areas productively and efficiently to minimize downtime and reach daily operational targets.
• Safety & Compliance: Ensure all team members adhere to plant safety, quality, and attendance procedures, making sure work is performed in a safe environment.
• Inventory Control: Accurately monitor and manage inventory through spot checks, receiving validations, manifest reviews, and physical inventory counts.
• Quality Assurance: Maintain quality standards across all warehouse areas and inspect equipment, materials, and structures to identify errors or defects.
• Cross-Departmental Collaboration: Act as a liaison between plant management and production supervisors, attending and contributing to daily supervisor meetings.
• Employee Relations: Participate in disciplinary procedures as necessary, ranging from verbal warnings to terminations.

Qualifications

• Experience: Minimum of 2 years’ experience in shipping operations. Supervisory experience is preferred.
• Skills: Strong organizational, interpersonal, and communication skills. Ability to communicate effectively across a diverse workforce and upper management.
• Language: Ability to read, write, and speak English required. Bilingual skills are a plus, but not required.
• Basic Requirements: Must be at least 18 years of age and authorized to work in the country. Must pass pre-employment screening.
• Education: High School Diploma or GED required; college coursework or technical training preferred.

Physical Requirements & Work Environment

• Physical Ability: Ability to stand, bend, and lift up to 100 lbs. Requires physical activity such as climbing, balancing, walking, stooping, and full-body movement as needed.
• Work Environment: Ability to work 10–12 hours per day in cold or hot environments.